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‎02-16-2019 03:06 AM - edited ‎02-16-2019 06:21 AM

HP Recommended
Product: Pavilion cx0056wm
Operating System: Microsoft Windows 10 (64-bit)

Hello. I bought in walmart pavilion gaming 15-cx0056wm. The processor of my laptop was 95-99 degrees when ı played games in my laptop for 30 minutes. Then graphic card was 75 degrees. How can I reduce these values?

4 REPLIES 4

‎02-16-2019 12:09 PM

HP Recommended

Welcome to the HP Support Community  @aokan 

 

Install this update:

 

Intel Dynamic Platform and Thermal Framework Client Driver - Coffee Lake (Windows 10 v1809)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-gaming-15-cx0000-laptop-pc/20...

 

Then Reboot:

 

REO

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‎02-16-2019 12:18 PM

HP Recommended

My laptop is in the Hp Techincal Service. I will install the update you said when my laptop came. And I will turn back to you. Thank you so much.

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‎02-20-2019 09:02 AM

HP Recommended

I downloaded the update but nohing changed. I played 15 minutes and the processor was 90 degrees. Hp Support Assistant checked drives. All my drivers are up-to-date.

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‎02-24-2019 03:25 AM

HP Recommended

A 9-10 degree drop is pretty good for what's basically a software update.

 

90c on the CPU although hot, is well within Intel's specs and pretty common for laptop CPUs these days.

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