cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
thekad
New member
1 0 0 0
Message 1 of 3
209
Flag Post

Performance control is inacessible

HP Recommended

My Omen Gaming Center is giving me issues. Whenever I go into the Undervolting and Performance control menus it tells me that "The required HP services cannot be found" so I proceed to update it. Even after updating it, it doesn't work so I try to uninstall-restart-reinstall it. After doing so the error persists can you please assist me? Because I can't control my fan speed, this will cause overheating when I play games.  

2 REPLIES 2
ub6424
Level 9
4,003 3,985 221 375
Message 2 of 3
Flag Post
HP Recommended

Hello @thekad 

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.11 Rev.A13.2 MBMay 23, 2022Download

 

(2) Uninstall Gaming Hub SDK Package Sofware -> Reboot

 

(3) Install Gaming Hub SDK Package

OMEN Gaming Hub SDK Package

1.0.55 Rev.A48.2 MBMar 30, 2022Download

 

(4) Test again ...

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

Was this reply helpful? Yes No
SYLee1071
Level 4
51 43 5 12
Message 3 of 3
Flag Post
HP Recommended
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation