Performance issues after bcdedit change

[Slasherxe]

I have a hp victus 15 gaming laptop. While messing around with some bcdedit settings I saw one called user firmware settings, it was set to off then I toggled it on after that I rebooted then my pc crashed. I reversed it using cmd I system recovery environment and then the problem started. My pc was underperforming in everything no Matt what I did it keep dropping frames slow start up name it. I then reinstalled windows with a usb flash drive deleted the old partitions and tried again but all the lags and frame drops still persist please if anyone knows a way to fix this thank you Very much 

[Pallipurath]

Hi @Slasherxe,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I'm sorry to hear about the issue you're experiencing. It seems like the changes made to the boot configuration data (BCD) might have impacted on your laptop's performance. Here are some steps you can take to resolve the issue

 I would request you to perform a Hardware test in UEFI

Extensive Test:
        1. Hold the power button for at least five seconds to turn off the computer. 
        2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key. 
        3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests. 
        4. Click Extensive Test.

BIOS Reset: Sometimes, changes in firmware settings can affect system performance. 
             Resetting the BIOS to its default settings might help.

1.   Shut down your HP laptop completely.
2.   Press the power button to turn it on.
3.   Immediately and repeatedly press the Esc key until the "Startup Menu" appears.
4.   From the Startup Menu, press F10 to enter the BIOS and Select the option to restore defaults.

Update Drivers: After reinstalling Windows, ensure that all your drivers are updated, particularly the graphics, chipset, and any firmware updates provided by HP.

 I hope this helps. I would request you to please let me know how it works.

 Take care and have an amazing day!

 Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us  going.

 Regards,
 Pallipurath.

[Slasherxe]

I have already done all the steps given. I even further went ahead to reinstall windows 25h2 with my flash drive still deleting the old partitions and creating new ones. This whole issue started after I ran this bcdedit command "bcdedit /set {current} usefirmwarepcisettings Yes" after that my laptop crashed which I then reverted it through safe environment but since then I have been getting this issues with the performance 

[Pallipurath]

Hi @Slasherxe,

Thanks for reaching out and keeping me posted.

I’m sorry you’re having to deal with that. If you want, I can help you narrow down what might still be causing the slowdown. 

 Please try the BIOS restore steps below:
1) Shut down the computer, keep the charger plugged in
2) Hold down the Windows + B buttons together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows + B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK.

I hope this helps.

I'm glad I could help!  If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 Regards,

Pallipurath.

[Slasherxe]

thank you for the response i have all ready done this i even tried and reinstalled my bios no fix please help cause there is not any hp support in my area at all

[Slasherxe]

Like my pc is stuck in low power mode i can't even change to high-performance any more like even my gpu is still in low power mode so is my CPU. also, in the settings-system-power and battery tab i do not even have the option to switch any performance mode like it is gone completely, And i even reinstalled windows again and still the same thing no change at all

[Pallipurath]

Hi @Slasherxe,

Thank you for responding.

I am sorry to hear that you are stuck and not able to do any changes.

To assist you further, could you please share the model name of your device?, and any sensitive information like your HP unit's serial number and product number share it via private message!  

  

Need help finding your product number? We've got you covered! Check out this handy guide:   

https://support.hp.com/in-en/document/ish_2039298-1862169-16  

  

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.  

You can use this link as well:  

Private Messages - HP Support Community 
 

We're looking forward to helping you get back up and running!  

  

Best regards, 

Pallipurath

[Slasherxe]

I have sent u a message with the required spec but let's keep posting it here so it can help others

[Pallipurath]

Hi,

Thank you for your response.

Thank you sharing the details of the unit and to hear the you are still facing the same issue.I would request you to please follow the steps below which should resolve the issue.

Update BIOS

• Go to HP Support for Victus 15.
• Download and install the latest BIOS update for your exact model.
• This ensures firmware is stable and compatible with Windows.
  Link: https://support.hp.com/au-en/drivers/victus-by-hp-15.6-inch-gaming-laptop-15-fa0000/model/2101249653...

Power Settings: Ensure that your power settings are set to "High Performance" to maximize performance, especially during gaming sessions.

Check for Background Processes: Use Task Manager to identify and close any unnecessary background processes that may be consuming system resources.

Run HP Diagnostics system test 

• Turn off the computer: Hold the power button for at least five seconds to shut it down completely.
• Restart and access the startup menu: Turn the computer on and immediately press the Esc key repeatedly until the startup menu appears.
• Launch diagnostics: Press the F2 key to enter the HP PC Hardware Diagnostics UEFI.
• Run system tests: On the main menu, select System Tests to run the full suite of diagnostics.
• Quick Test: A fast test of major components like the CPU, memory, and hard drive.
• Extensive Test: A more thorough, longer test. It's recommended to run this if the Quick or Component tests don't find any issues.
• RUN once.

Take care and have an amazing day!

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards

Pallipurath.

[Slasherxe]

I am already on the latest bios version for my pc, and i have already done all those steps and it passed so i do not still have any conclusive reason for why I am facing or how to fix this issue

Please if a bios update can be released to fix this issue that would be most appreciated or if there is still another way to handle this cause i keep my pc and bios up till date and now i am still facing this issue. thank you