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HP Recommended
HP Notebook - 15-da0022ne
Microsoft Windows 10 (64-bit)

Hi all, I know this has been asked a lot of times before, but none of them have been of any help. I have a 

HP Notebook - 15-da0022ne which I bought last year and it was doing fine till around 4 months ago when I started getting periodic FPS drops where every minute or so my games go from 30-60+ FPS to 10-15 FPS for around a minute and then goes back to normal. This happens only when it's charging. Also earlier I never had this problem. I used to play for hours on charger with no stutter at all. I'm still using the same charger. The charger is a 65 watt one and has the same current output as the laptop's input. I've tried everything, including updating the BIOS, setting the minimum processor state to 100% both on battery and on charger, reinstalling the Microsoft AC driver, setting to high performance mode in Nvidia control panel, etc. Nothing seems to fix this problem. I don't think there's a problem with the charger, since I've been using the same charger all the time and this problem stopped for a brief time a few months ago but returned again. Any solution to this? Thanks!
1 REPLY 1
HP Recommended

@NvtBvster69
Thank you for posting on the HP Support Community.


I appreciate that you've attempted the steps mentioned and I'll be more than glad to help you out: 

  

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel. 

  

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate. 

  

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does. 

  

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware. 

  

For more assistance, please check a similar HP Forums post (Resolved): Click here    

(Though the header is different the steps will help get you a fix). 
 

Hope this helps! Keep me posted for further assistance.
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Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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