Periodic lag problem

[OfficerDonuts1]

Hi,some time ago i had some issues with the product.My video games were no longer working properly, the fps drop went from 60+ to -30, but after 2 weeks or so everything came back to normal,the games were working again just fine,i ran up a couple of windows update tests and also some virus ones and also i've installed the GeForce Experience to update my drivers.Now i am having this problem again and i don't know what to do,i ran a couple of scans for updates and nothing,please help.

[praveen196 · Accepted solution]

@OfficerDonuts1 Welcome to HP Community!

I understand that while playing the games FPS will drop to 60+ to -30.

I appreciate that you've attempted the steps mentioned and I'll be more than glad to help you out: 

  

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel. 

  

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate. 

  

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does. 

  

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware. 

I suggest you perform the following updates one by one on the laptop:

NOTE: Please have the charger connected to the laptop during these updates. Let the laptop restart after every update is successful.

• BIOS update.

• Intel Dynamic Platform and Thermal Framework Client Driver.

• NVIDIA Graphics Driver.

let me know how that pans out,

And the answer to the above question will help me, help you!

Keep me posted, and if any of the above questionnaires helped resolve the issue, 

Mark this post as an "Accepted Solution".
Good luck.

[OfficerDonuts1]

hey bro,sorry for not responding.The problem has been fixed thanks to ya,all good now ;).