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‎07-03-2018 09:23 PM

HP Recommended
Product: Omen 17-an012dx
Operating System: Microsoft Windows 10 (64-bit)

I'm returning my laptop to HP due to an unfixed, perhaps unfixable noise issue. They've been kind enough to do a buy back and I'm trying to return the laptop with the HDD that came with it. I have 2 HDD's that are 1TB and 7200rpm. I can't figure out how to tell which of them came with the laptop. 

 

Unless I have 3 and just misplaced it. any help would be greatly appreciated guys. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2018 02:46 PM

HP Recommended

@jekrump

 

>>>> I'm looking for the model or product number from the HDD specifically.

 Its original HDD is:

 

   1.0TB SATA hard disk drive - 7,200 RPM, 2.5-inch form factor, 9.5mm height part number 766644-001

 

Regards.

BH
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4 REPLIES 4

‎07-03-2018 09:39 PM

HP Recommended

@jekrump

 

Its model/product number:  1KV90UA. Its specs

 

    https://support.hp.com/au-en/document/c05573956

 

From its specs, it only has 1 TB 7200 rpm SATA (one physical HDD). It may have 2 or 3 logical HDD's (called partitions) . You won't miss anything.

 

Regards.

 

      

BH
***
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‎07-04-2018 09:27 AM

HP Recommended
Thanks for trying, but that's not what I wanted to know. I need to put the original HDD back in so I can return the thing. I'm looking for the model or product number from the HDD specifically.
Was this reply helpful? Yes No

‎07-04-2018 02:46 PM

HP Recommended

@jekrump

 

>>>> I'm looking for the model or product number from the HDD specifically.

 Its original HDD is:

 

   1.0TB SATA hard disk drive - 7,200 RPM, 2.5-inch form factor, 9.5mm height part number 766644-001

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-04-2018 02:55 PM

HP Recommended
Thank you so much!
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