Please, it's been 3 days like this

[irfandih27]

it's been 3 days like this, can't open games and watch videos

when watching videos there is a blink on the screen, and when opening the same game the same happens to the video and the game I opened crashes this applies to all games

this happened when my laptop finished repairing at HP care (service center)

[Kuroi_Kenshi]

Hi @irfandih27,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

First, let's repair or reinstall the OMEN Gaming Hub. Press Windows + R, type appwiz.cpl, and hit Enter. Find OMEN Gaming Hub, right-click it, and select Uninstall. Restart your laptop, then download and install OMEN Gaming Hub from the Microsoft Store.

Next, update your graphics drivers. Open Device Manager by pressing Windows + X and clicking Device Manager. Expand Display Adapters, right-click your GPU (NVIDIA/AMD/Intel), select Update Driver, and choose Search Automatically. If the automatic update doesn’t work, download the latest drivers from the NVIDIA, AMD, or Intel websites and install them.

Check for Windows updates by pressing Windows + I, going to Windows Update, and clicking Check for Updates. Install everything available.

Since the error mentions memory, let's check your RAM and system files. Run Memory Diagnostics by pressing Windows + R, typing mdsched.exe, and hitting Enter. Choose Restart now and check for problems. Also, run System File Checker by opening Command Prompt as Administrator and typing sfc /scannow. Let it complete, then restart. If issues persist, run DISM /Online /Cleanup-Image /RestoreHealth in Command Prompt and restart after it finishes.

Let me know if you need further assistance.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,