Create an account on the HP Community to personalize your profile and ask a question
10-29-2019 12:28 PM
Product: Omen by HP Laptop 15
Operating System: Microsoft Windows 10 (64-bit)
When I opened my laptop earlier it made a loud popping sound which sounded like it came from the hinge. Also, when it's closed it looks like the space between the screen and the laptop is bigger on the left side, like the right side of the hinge is really slightly sticking out, I don't know if that started before or after the pop. I'm scared to keep closing it over in case that makes it worse but when I tried it it either does a slightly quieter pop or creaking noises and it feels harder to open. I'm worried in case I open it and it comes apart or something. It seems that this is a recurring issue and does not stop. I have yet to find a way to open the laptop without it popping.
1 REPLY 1
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community