Power Brick Overheating

[SSRaj001]

The power brick of my Hp omen laptop is heating like hell is this seen by all and is it common for all users it gets above 70 -75 C

while playing games so i have limited playing hours. My laptop has i7-8750H and Nvidia Geforce 1060.

[Echo_Lake]

@SSRaj001
Thank you for posting on the HP Support Community.

• Have you tried with different Ac adapter?
• Does it happen only while playing games or even while watching videos?
• Have you tried disconnecting and reconnecting the Ac adapter?

While you respond to that, let's try updating the Intel Dynamic Platform and Thermal Framework Client Driver(Windows 10 v1809) Click here to download.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[SSRaj001]

Yes i have tried connecting to other sockets in my house. Yes it happen while pc is under heavy usage like video editing gaming and running some other applications which heavily uses th GPU and CPU. I have tried to reconnect the adapter also.

[Echo_Lake]

@SSRaj001

the issue is most likely with the adapter itself.  I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.