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HP Recommended
Hp envy 17t-n100
Microsoft Windows 10 (64-bit)
I have a year old hp envy 17t-n100 energystar notebook and it automatically stopped charging..

I found out the power ic got burnt on the motherboard

I want to know if hp can help me with a new board or a new power ic for sale cos I really need this laptop

Thanks.. hp tech please help
1 REPLY 1
HP Recommended

@Ancezta

  Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

I Work for HP
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