Power issue with HP Omen

[Rideralex89]

For whatever reason my laptop does not charge with the ac adapter I have. It's a 180w model and charges for a brief moment and then ceases charging. With a smaller charger it actually does charge when in hibernation mode but as soon as it powers up it stops charging. 

[Dilip_18]

Hi@Rideralex89,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing charging issues using the adapter on the HP Omen Notebook.  

I have a few recommendations 

• Try with an alternate charger with the same 180W power.
• Try with a different wall outlet and check if it works.
• Update your Notebook computer to latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 

Hope this helps! Keep me posted. 

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