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‎05-21-2022 07:02 PM

HP Recommended
Product: Hp omen laptop

For whatever reason my laptop does not charge with the ac adapter I have. It's a 180w model and charges for a brief moment and then ceases charging. With a smaller charger it actually does charge when in hibernation mode but as soon as it powers up it stops charging. 

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1 REPLY 1

‎05-25-2022 08:55 AM

HP Recommended

Hi@Rideralex89,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing charging issues using the adapter on the HP Omen Notebook.  

 

I have a few recommendations 

  • Try with an alternate charger with the same 180W power.
  • Try with a different wall outlet and check if it works.
  • Update your Notebook computer to latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

 

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