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- HP Community
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- Gaming Notebooks
- Power issue with HP Omen

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05-21-2022 07:02 PM
For whatever reason my laptop does not charge with the ac adapter I have. It's a 180w model and charges for a brief moment and then ceases charging. With a smaller charger it actually does charge when in hibernation mode but as soon as it powers up it stops charging.
05-25-2022 08:55 AM
Hi@Rideralex89,
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing charging issues using the adapter on the HP Omen Notebook.
I have a few recommendations
- Try with an alternate charger with the same 180W power.
- Try with a different wall outlet and check if it works.
- Update your Notebook computer to latest BIOS from HP.COM.
- Make sure the Windows and HP support assistant updates are up to date.
Hope this helps! Keep me posted.
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