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Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (457S2AV)
Microsoft Windows 11

I want to know the status of my ticket and what will be the action hp takes when a ticket is filed. Will a service person come for on site or should I take it to a center? 

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@arunpandian2001

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

 

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Rainbow23 - HP Support.
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