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11-06-2021
12:50 PM
- last edited on
11-08-2021
10:16 AM
by
MayS
Product: Pavilion gaming 15 ryzen 5 3550h
Operating System: Microsoft Windows 11
Information
When I insert the power supply the fan does not start and for example the game does not start, while when I do not insertbit(power supply) it starts.
Is it power supply problem or not
Thanks for the reply
1 REPLY 1
11-11-2021 12:04 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Did you make any changes to the settings of your PC prior to the issue?
- When was the last time it worked fine?
- Have you tried the different games?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
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