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‎04-29-2019 07:45 PM - last edited on ‎04-29-2019 07:52 PM by Retired

HP Recommended
Product: Example: Pavilion gaming laptop
Operating System: Microsoft Windows 10 (64-bit)

Hello, i bought hp pavilion gaming from Amazon.com and i leaved US to Egypt but i found click sound when i just touch a trackpad, when i checked the warranty by the serial number i found the warranty activate for 5 months how ever i bought it afew days ago. What i can do in Egypt.

Note that i traveled to Egypt with the laptop and the charger and didn't carry the box.

What can i do in Egypt?

My laptop serial number is: [EDIT]

 

1 REPLY 1

‎04-29-2019 07:53 PM

HP Recommended

@ISlamRefaat

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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