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- HP Community
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- Problem regarding online confirmation email

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10-25-2020 08:38 PM - edited 10-26-2020 05:18 AM
Dear Sir/Madam,
I have registered my HP Pavilion Gaming Laptop 15-ec1048ax on 20 Oct 2020. Even after 6 days, I have not got any confirmation email of the same. Kindly look to this matter. It will be very grateful to you.
Thank you
10-28-2020 11:56 AM
@IamHeemo Welcome to HP Community!
I understand that after registering the product you did not receive the confirmation email.
Please check your email Inbox or junk email.
Or you can conatct our phone support and check for the support option. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!