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‎03-18-2019 12:35 PM

HP Recommended
Product: HP PAVILION GAMING 15-AK112NL
Operating System: Microsoft Windows 10 (64-bit)

Hi i have a problem with my gaming notebook (HP PAVILION GAMING 15-AK112NL) when I use the PC the backlit keyboard lights up only halfway to the right only the right side while the left remains off what can I do to fix it?

1 REPLY 1

‎03-18-2019 01:09 PM

HP Recommended

Hello @Bastion 

Not really anything you could do as its most likely a defect in the keyboard itself.

You could try reseating the ribbon cable in the motherboard, but most likely wont help.

The whole cover would have to be replaced, in order to replace the keyboard.

 

Are you in Italy or close to? HP doesnt sell a keyboard replacement for that model.

They only offer the USA english version for the earlier series of the same chassis and I cannot guarantee that to work either.

It would also be expensive and not worth the cost, if you could get one sent there.  Im sorry.

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