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Microsoft Windows 10 (64-bit)

I have a problem with the w key. I have to press it very hard to make it work. When typing, I have no problem with it because a strong press and hold works as it should, but in games, even when I press and hold it, it still works like a single press. The laptop is HP OMEN 15-DC092ND 4AZ47EA. I am asking for help in finding a solution or a new keyboard. Greetings.

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@DomSkiPL

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

Use HP PC Hardware Diagnostics to complete a functional test of the keyboard and identify any problems with the hardware.

NOTE: Bluetooth devices are not currently supported.
  1. Download the latest version of HP PC Hardware Diagnostics.

  2. In Windows, search for and right-click HP PC Hardware Diagnostics for Windows, and then select Run as administrator.

    Run HP PC Hardware Diagnostics Windows as an administrator

  3. Click Component Tests, click Input Devices, and then select the Keyboard Test.

    Running the Keyboard Test

  4. Click Run once to begin the test.

    The test ends when you complete the tasks or after 3 minutes.

For more information about using the HP PC Hardware Diagnostics for Windows, go to HP PCs - Testing for Hardware Failures.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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