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- Product purchased but shows as cancelled.

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10-22-2021 02:13 AM
Hello,
I ordered a HP Omen 15 yesterday and money was taken from my account however, when I tried tracking my order it says that it was cancelled. It was meant to be delivered today and I haven’t received a confirmation email yet either.
Please help!
10-23-2021 06:32 AM
Hi@Fadz, Welcome to the HP Support Community!
We'd love to have you join us as an HP new computer owner. Smiling.
New Product? Need Help? HP Online Store – USA – Customer Service
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Select Home and Home Office products > (Next) Select the type of order / information you seek
Hope this helps! Keep me posted.
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