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‎03-29-2019 12:52 PM

HP Recommended
Product: HP OMEN15
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

I bought an HP Omen 15 about a year ago.  A few months ago my camera started being purple. To be more precise, it looks as if I applied some kind of purple filter on it. It is really annoying. I reinstalled my OS in the meantime but it did not fix. It is the same on all softwares: skype, facebook, online webcams etc. 

 

Thanks!

1 REPLY 1

‎03-31-2019 04:39 PM

HP Recommended

@Vuk119
Thank you for posting on the HP Support Community.

 

I appreciate your efforts to try and resolve the issue. This computer needs to ship out for physical diagnosis, Hence, I would request you to contact our Support and our Support Engineers should be able to check the available service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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