• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-31-2022 11:28 AM - edited ‎03-31-2022 11:30 AM

HP Recommended
Product: Hp omen 16-b0005dx

Hello,

I'm buying this laptop HP OMEN - 16.1" QHD Gaming Laptop 16-b0005dx from the US and want to take to India.

I've gone through international warranty policy and it's saying that the warranty will be applicable only if the same model is marketed in the country(in India).

 

Does that mean the exact same model number(16-b0005dx) should be marketed in India, or similar specs is enough? Same specs are there for an Indian model b0370TX .

 

The question Is warranty applicable in India, if I buy the laptop 16-b0005dx from US?

 

Thanks

Category:
1 REPLY 1

‎03-31-2022 12:36 PM

HP Recommended

Hi:

 

That is correct.

 

The exact model number has to be marketed and supported in India, and it is not.

 

Therefore, the warranty would not be honored in India.

 

The global warranty seems to only apply to the HP business-class notebooks, where the same model is sold worldwide.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.