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‎11-24-2023 12:34 AM

HP Recommended
Product: HP Pavilion Gaming Notebook - 15-ak000nx (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I currently have 2x8 GB (16GM), I would like to upgrade to 32 GB but I can't find valid information, on whether my laptop will support it or not.

Category:
1 REPLY 1

‎11-24-2023 07:51 AM

HP Recommended

Hi:

 

Chapter 1 of the service manual indicates that your notebook can support up to 2 x 8 GB of DDR4 memory.

 

OMEN by HP Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP author...

 

Theoretically, since your notebook has an Intel® Core™ i7-6700HQ processor, it should be able to support 2 x 16 GB of memory.

 

You can run this command to confirm this:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If the report indicates 33,xxx,xxx, then you should be able to install 2 x 16 GB of memory.

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