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4 REPLIES 4
09-05-2021 07:06 AM
Below is the link to the service manual for your notebook.
Chapter 5 indicates that replacing the memory is a customer-authorized procedure.
Bear in mind that if you break something in the process up upgrading the memory, I doubt the warranty would be honored.
09-05-2021 08:45 AM
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09-08-2021 07:08 AM
This is a peer to peer forum. No one from HP is going to reply to your question.
I answered your question the other day.
The service manual indicates that upgrading the memory or adding a SSD should not void the warranty as it is a customer-authorized procedure.
However, if you break anything during the course of upgrading the warranty, I would not expect the warranty to cover any damage.
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