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‎05-13-2020 10:10 AM

HP Recommended
Product: Hp pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have 8gb Ram but yet it’s saying only 5.92gb is useable. Why is this guys can it be changed so I can use the full 8gb? 

1 REPLY 1

‎05-13-2020 10:29 AM

HP Recommended

Hi:

 

HP released this document a while back, which explains the memory shortage...

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD processors and chipsets.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

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