Rattling fan on OMEN 15 Laptop

[Seobjevo]

So i bought the HP OMEN 15-en0039nw 15,6" 144Hz last year and my problem is of course - rattling of the left fan. 



1. I live in Poland and bought 2 of those laptops. One got returned after first turning it on, because the left fan was rattling. Second one was fine for a few weeks, but then the left fan started rattling. I thought it might go away. It didnt. Searched everything, updated everything, nothing worked. Then my strap from my bag broke and the laptop fell on the ground. Nothing much happened instead of slightly bent case of course on the left side, but nothing about the rattling changed. It was almost half a year ago and the fan started to getting worse and worse and im afraid it will break something inside. 

My question is  - how long is the warranty that you give for those laptops and does it cover the rattling fan? It obviously some designing problem and its factory defective im 100 % sure, but now that it fell and has a mark on it you can blame it on me, but cant deny theres something wrong with its desing if i bought 2 of those and both of them had the same problem. 


2. Where can i get a replacement fans for this laptop? Does it have to be to this exact model or what fans fit to it? Please help me out where can i find it and if they ship to Poland. 

[Nirvana_95]

Hi @Seobjevo 

Welcome to the HP Support Community. We are really sorry that you are facing issues with your HP OMEN 15-en0039nw. We want to help you with it. 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Thanks!