cancel
Showing results for 
Search instead for 
Did you mean: 
Nukengineer Student
Student
1 0 0 0
Message 1 of 2
122
Flag Post
HP Recommended

Re: Can't update Intel Rapid Storage Technology Driver Update (another process is using the file)

Cannot install SP99008 Version 16.8.3.1003 for Intel RST Driver update, get the same message another process is using the file.

HP Pavilion Desktop PC 570-p0xx

1 REPLY 1
HP Support Agent
HP Support Agent
20,524 20,138 1,683 2,759
Message 2 of 2
56
Flag Post
HP Recommended

Re: Can't update Intel Rapid Storage Technology Driver Update (another process is using the file)

@Nukengineer Welcome to HP Community!

 

This seems to be a known issues as per microsoft when updating on Windows 10,

One fix that seems to have worked for some folks is to navigate to:

 

"C:\Windows\System32\drivers", then find the iaStorA.sys driver and rename it to iaStorA_old.sys

 

Then, try the update again.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation