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HP Recommended

Cannot install SP99008 Version 16.8.3.1003 for Intel RST Driver update, get the same message another process is using the file.

HP Pavilion Desktop PC 570-p0xx

1 REPLY 1
HP Recommended

@Nukengineer Welcome to HP Community!

 

This seems to be a known issues as per microsoft when updating on Windows 10,

One fix that seems to have worked for some folks is to navigate to:

 

"C:\Windows\System32\drivers", then find the iaStorA.sys driver and rename it to iaStorA_old.sys

 

Then, try the update again.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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