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01-25-2021 11:05 AM
Hi - I have the same problem. I've tried the head set on 2 different computers and it's not detected on either one. I've tried ALL options/suggestions to fix the problem, to no avail. I've searched the web for a solution, but nothing I have tried has worked.
I think it's one of two possibilities - the cable connecting the head set is faulty, or the head set itself is faulty.
1 REPLY 1
01-27-2021 07:38 AM
I recommend follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
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