11-30-2019 09:30 PM
Hello I recently purchased a laptop Family Guy and when I tried to get in the Bios there was a password I contacted him and he had me try a couple but I still can't get in when I try and do it after three attempts it doesn't give me a code or anyting it gives me security questions? Anyway to get around this? Please help thank you
12-01-2019 12:22 AM
HP no longer can help crack bios or power-on passwords or suggest any solutions as per the Terms of Service.
Contacting HP Support will only lead to suggesting a motherboard replacement.
If this guy sold you a password protected laptop and does not know the password, He should refund your money.
If he is not willing, its possible it wasn't his to begin with. I'm sorry.