Hello all. I have an issue where the NIC will not connect to my router at 1gbps The router is capable of this as there is another device on there that connects with out any issues. I have tried updating to the latest drivers from Realteks website as the NIC on the laptop is a Realtek Gbe Family Controller. The laptop is connected directly to the router via Cat5e cable. I am not sure what to do here as this is frustratiing.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".