• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎11-24-2025 09:26 AM

HP Recommended
Product: HP omen 15 en0023dx
Operating System: Microsoft Windows 11

Hp omen 15 en0023dx (windows 11 2h2)

Realtek gaming PCIe family controller driver shows an exclamation mark and when i search hp website for a new driver ,i cant see ones for windows 11 , im not able to connect my ethernet cable because of this , i have tried everything when it comes to uninstall and restarting . please help . when i look for my laptop model it says hp omen 15 en0xxx 

Reply
4 REPLIES 4

‎11-24-2025 09:39 AM

HP Recommended

The only suggestion I can offer would be to try the latest W11 driver from the Realtek website:

 

2nd one on the list.

 

Realtek PCIe FE / GbE / 2.5GbE / 5G / 10G Family Controller Software

Reply
Was this reply helpful? Yes No

‎11-28-2025 08:22 PM

HP Recommended

Nope , it doesn't work , shows the same exclamation mark , i dont even know what i can do at this point 

Reply
Was this reply helpful? Yes No

‎11-28-2025 09:48 PM

HP Recommended

Unfortunately, neither do I.

Reply
Was this reply helpful? Yes No

‎12-08-2025 12:31 PM

HP Recommended

OMG IT WORKED thank you sm much, spent 2 days r trying to fix the problem!!

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.