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‎03-31-2019 11:54 AM

HP Recommended
Product: Hp Pavilion 15-cx0056wm
Operating System: Microsoft Windows 10 (64-bit)

So i recently bought a Pavilion gaming laptop from amazon (US) and it was offered with the intel software bundle. I don't really understand how to get the software now as I thought it would come when i set the computer up. I heard i would get a code in my email but i never did. How do i get the bundle?

2 REPLIES 2

‎03-31-2019 07:38 PM

HP Recommended

@MichaelRocha , welcome to the forum.

 

I have asked the appropriate people within HP to help you.  Please be patient!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎03-31-2019 08:24 PM

HP Recommended

@MichaelRocha

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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