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Zirconia
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Message 1 of 2
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Red dots on dark colors on my new screen

HP Recommended
27fw display
Microsoft Windows 10 (64-bit)

I just bought a new screen and found out that on my computer for work, there are red dots on dark colors on the screen. They are not always at the same place on the screen. Itryes to change the settimg to fix the issue. 

 

I also tried the screen on my personal computer and everything seems to be fine.

 

Both computer are HP.

 

[Personal Information Removed]

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,961 2,158
Message 2 of 2
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HP Recommended

@Zirconia

 

I reviewed your post and I understand that you are getting red dots on the monitor display.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

As you have mentioned that the display works fine on your home computer. I recommend you update the BIOS and graphics driver on the computer where you are facing issues from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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