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‎08-14-2019 04:28 PM

HP Recommended
Product: 7LH08PA
Operating System: Microsoft Windows 10 (64-bit)

I had already done the payment for  the back to college offer at the time of checkout but here after registration of the product it is saying that I have to pay again for the same

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-14-2019 04:43 PM

HP Recommended

@mohitkochar0203

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.


 

 

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1 REPLY 1

‎08-14-2019 04:43 PM

HP Recommended

@mohitkochar0203

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.


 

 

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