Regarding the laptop charging and heating

[Sripath]

I recently bought a HP pavillion gaming notebook.It worked well for about 2-4 months.But recently I found out that the battery is not charging properly and changing its state from (plugged in,charging) to (plugged in,not charging),this happens 3-4 times in a minute,when I start playing games(like fortnite,apex)........but I had no such issues before.....I dont know why it is behaving like this.....and sometimes even though charger is connected it completely shows that it is on battery and the frame rates drop while playing games.I feel the fans are also not working like they were before.    

It happens only while playing games and sometimes if heat is more...........Otherwise it charges good and there is no problem.

Can anyone help me?? 

[A4Apollo]

Hi! @Sripath,

Have you tried charging your laptop using a different adapter or battery?

Were there any recent windows update on the PC?

Please share the product number of the PC to assist you better.

Also, try the steps recommended below and check if it helps.

Check the BIOS to confirm the setting is set to Full Charge, if it is not, change the BIOS setting to Full Charge.

Power on the unit.
Press F10 to enter the BIOS.
Select the Power option. 

Full Charge: The battery charge stops at 91~100%. 
Extended Life of Battery Pack: The battery charge stops at 76~80%. 
Optimize Life of Battery Pack: The battery charge stops at 46~50%. 

Save changes and exit the BIOS.

If the above steps do not fix the issue, upgrade the BIOS to the latest version.

Update the BIOS using this link. Click Here

Remove the AC adapter and discharge battery capacity to 10 percent or lower.
Re-connect the AC adapter and check if the battery can be charged to 95 to 100 percent (95 to 100% is normal).
If upgrading to F.45 does not fix the issue, replace the battery.
If replacing the battery does not resolve the issue, follow the standard repair process to get the issue resolved.

Run Power Troubleshooter.

On Cortana, enter  Troubleshooter then select Troubleshooting.
Click Improve power usage to open the window, then click Next. 
This should run the troubleshooter and can fix any detected issues. You may try restarting your computer and charge your battery again.

Lastly, try running a battery test from the F2 system diagnostics page and check if the hardware components on the PC are functioning correctly.

Refer this article to know more information about running system diagnostics on your PC. Click Here

Refer this article to know more information about overheating issues with the PC. Click Here

Let me know how it goes!

Take Care! 🙂

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