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Registering a Post Warranty pack after standard warranty expiration.

HP Recommended
HP Omen 15 dc0052nr
Microsoft Windows 10 (64-bit)

Hello there

All I wanted to know is that is it possible to buy a warranty extension for my laptop which is 1 and a half year old and the standard warranty ended exactly 6 months ago on March 2020. The support in HP had no clear answer for this. i had already posted the same query but the answer I received was not from a person working in HP. I tried every way possible to contact them but no reply. Please do help me out here. I am requesting a moderator to step in and have HP contact me so that I can ask them questions about extending the warranty.

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HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

@Surya21narayana

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

Enjoy peace of mind at home with services designed to make your computing experience hassle-free. Whether it is pre-emptive care or protection against the unexpected, there is something to meet your every need. Click here: http://cpc.ext.hp.com/portal/site/cpc/​​​​​​​ to identify Care Pack Services for your HP computer. 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Hi

Thank you for the response sir. It was so helpful.

 

I visited the site and found out that my device was not fit for any kind of care pack warranty. This was the message that showed up was this ;

 

'Based on your product's warranty no Care Pack options apply, however time & materials services and possible contractual offerings may be available – please contact HP Support for details.'

 

What does that mean and how should I further contact the support?

It will be really helpful if you provide me the details of it sir. 

Thank you

 

 

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HP Support Agent
HP Support Agent
19,321 19,279 838 892
Message 4 of 4
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@Surya21narayana

Thank you for posting back.

 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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