Rellay high temperature- HP OMEN 15

[ivoncheej]

Hello.

So, I have this issue that my laptop overall temperature jumps to 95°C while i'm playing games.

More specifically, APEX at the moment, I also had this exact problems with other games, like WoW. Temperature is normal when I do other thing, but then when I play just for 10 minutes, it rapidly jumps to 95°C.

I believe that probably is not normal. What can I do to fix it?

[Arsi_143]

Hey there. 
So this seems to be like an issue with your laptop cooling ofcourse. 95C is  horrendously high and that can damage the latop instantly. 
So here's what I would like you to try. 

Unscrew the bottom panel to access the hardware. Remove your fan, radiator heat sink. clean it throughly, I am sure that its clogged with dust and hasn't been cleaned . Also apply fresh thermal paste to the CPU and GPU heat sinks. 
Do check the fins for the intake and exhaust of the laptop air flow unclogged them too. 

If the issue still occurs, replace the heat sinks with a brand new one. 

Lastly, install cool sense Driver from hp support or website. It helps keep the laptop at an optimum temp thorught the use. 

Let me know if you make any progress. Good Luck!  

[ivoncheej]

Thank you for helping.

I still have varanty on the laptop because I bought it only 5 months ago.

So I've taken it to the official repair shop for HP because they told me that I will lose my varanty if I open it myself.

Gonna let you know if they fixed the problem.