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HBenFadhel
New member
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Message 1 of 2
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Replace back screen cover for my laptop

HP Recommended
Pavillion 15cx0
Microsoft Windows 10 (64-bit)

Hello
The back cover of my Hp laptop is broken I need to replace it, it seems that the hinges are intact
I was wondering where will be the best place to fix it ( in Paris ) (fast) because I found some dismantle videos on how to do it it seems too complicated and critical
And how much will that cost me ?
PS : the laptop's warranty has expired in January

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi@HBenFadhel,

 

Welcome to the HP Support Community. I'd be happy to assist you with the replacement hinges. 

 

 

You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal. 

  

Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started: 

  

1) Click on this link

2) Click on Sign-in or select the product using the below step: 

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself! 

  

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details.  

 

Hope this helps! Keep me posted.  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Have a great day!  

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