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‎04-09-2022 03:22 AM

HP Recommended
Product: OMEN Laptop - 15-ek0023tx
Operating System: Microsoft Windows 10 (64-bit)

Both of the fans for cpu and gpu have stopped working and cleaning is no longer working.It shows 90B error and the fans donot spin at all.I just want to replace the fans but as my laptop is out of warranty i can't seem to book an agent for servicing.Any suggestions as to what i could do now.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-12-2022 08:40 AM

HP Recommended

Hi@ArGo12,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Fan issues with the OMEN Laptop. I apologize for the Inconvenience. 

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty products as well. Hence I encourage you to contact HP support for out of warranty service options.

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link https://support.hp.com/us-en/contact-hp

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-12-2022 08:40 AM

HP Recommended

Hi@ArGo12,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Fan issues with the OMEN Laptop. I apologize for the Inconvenience. 

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty products as well. Hence I encourage you to contact HP support for out of warranty service options.

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link https://support.hp.com/us-en/contact-hp

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

Was this reply helpful? Yes No
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