Replacement battery HP Omen 17-w102na

[dmyers572]

Hi,

I need a replacement battery for my HP Omen 17-w102na, as the current battery is showing signs of swelling - the part number is 853294-855 but I can only find resellers from China...is there anywhere else I can buy a new battery (more official) or is that my only option?

[Raj1788]

@dmyers572

Thank you for joining the HP Support Community

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

Or

I would personally suggest you contact our HP phone support for one on one interaction. 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

Keep me posted on further assistance. Hope that helps! 

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Have a great day ahead!