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‎09-02-2020 02:14 PM

HP Recommended
Product: 15-ax009na
Operating System: Microsoft Windows 10 (64-bit)

Hello im lookimg to get replacement rubber feet for the 15-ax009na but when I look it up on parts it spits out an error

4 REPLIES 4

‎09-02-2020 02:51 PM

HP Recommended

@Cryo153 

 

I wonder if we are looking at the same reference materials.

 

System:

OMEN by HP Laptop PC - 15-ax009na (ENERGY STAR) 

 

Service Guide:

 OMEN by HP Laptop PC Maintenance and Service Guide

 

Example

Pages 32-33  

Chapter 5 Removal and replacement procedures for authorized service provider parts

Section: Base Enclosure

 

I do not find the "feet" as a serviceable part or as a Part number - admittedly, I might be using the wrong keywords.

 

 

What is the part number you are using?

 

 

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Dragon-Fur

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‎09-02-2020 03:04 PM - edited ‎09-02-2020 03:07 PM

HP Recommended

Its the replacement rubber feet for this laptop https://youtu.be/kfxUmoLva00 

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‎09-02-2020 03:08 PM

HP Recommended

its the rubber parts on the bottom of the laptop 

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‎09-02-2020 04:19 PM

HP Recommended

@Cryo153 

 

OK.

Same notebook.

 

Same Service Guide

 OMEN by HP Laptop PC Maintenance and Service Guide

 

Unless you can find the feet as a replaceable part in the Service Guide, along with a part number, I am not at all sure how you are going to order replacements. for "just feet".

 

The bottom casing is available - that is, it has a part number:

Page 32

 

Description                                                          Spare part number

Twinkle Black for Shadow Mesh finish                858965-001

Twinkle Black for Hybrid Green finish                  905114-001

 

Replacing the bottom case is much more complicated than replacing "just" feet - but it appears that is the only option.

 

If you do have a part number for "just" feet, you can most likely order these from an online parts merchant.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.

 

 



 

 

Dragon-Fur

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