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HP Recommended

I was on my computer using my Camara and it was just black and it usually works fine but ever since then it never works then I deleted the camera driver to replace it, turns out i could never find my replacement camera driver, I have an Victus HP Gaming Laptop 15-fa0xxxxx

2 REPLIES 2
HP Recommended

@i-need-help--, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

 
I understand your built-in camera stopped working and you deleted the driver, but now you're unable to find a replacement. Let's get your camera working again with the following steps:

Check Windows Updates

Sometimes, Windows automatically reinstalls missing drivers:

  • Go to Settings > Windows Update
  • Click Check for updates
  • Install any available updates and restart your laptop

Use HP Support Assistant

HP Support Assistant can detect and install missing drivers:

  • Download it from HP Support Assistant - HP Support Assistant | HP® Support
  • Install and open the app
  • Click Updates and Messages and follow prompts to install the camera driver

Download Drivers from HP Website

Visit the official HP driver page for your laptop:

  • Victus Gaming Laptop 15-fa0xxx Drivers
  • Select your Windows version
  • Look under Driver - Keyboard, Mouse and Input Devices or Driver - Original
  • If no camera driver is listed, it may be managed by Windows Update

Use Device Manager

  • Press Windows + X → select Device Manager
  • Click View > Show hidden devices
  • Look under Imaging Devices, Cameras, or Unknown Devices
  • If found, right-click → Update driverSearch automatically

Install Generic Microsoft Driver

If the camera still doesn’t appear:

  • In Device Manager, right-click the missing camera device
  • Choose Update driverBrowse my computer
  • Select Let me pick from a list → choose USB Video Device

Reset the Camera App

  • Go to Settings > Apps > Installed apps
  • Find Camera, click Advanced options
  • Scroll down and click Reset

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

HP Recommended

no the reply is great but it did not help me. even the microsoft agent followed the same steps several times but still could not find any updates or the camara driver

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