Replacing 144hz Omen display

[GrantJ93]

Hi there

I brought this laptop in 2018, never had a problem with it, absolutely love it. But now I've come across a problem cause by my own accident that seems to be harder than I would of imagined to fix. Basically I dropped it and broke the display and now need a new screen (luckily it was only the display, as im typing from it now on an external monitor.)

Ive rang a couple of places, some don't want to know, and some are saying they want to do the job but struggling to find parts. So this leads upto my few questions.

Where can I get the new screen from? Im based in the UK and struggling to find one.

If I cant find a 144hz one, would a 60hz or 120hz be compatible?

Is it as easy as it looks to replace the screen? (As seen on youtube haha.)

Looking forward to seeing your replys,

Cheers!

Grant

[The_Fossette]

@GrantJ93,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are looking for a replacement screen for your computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!