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HP Recommended
HP Pavilion Gaming - 15-ec0044ur
Microsoft Windows 10 (64-bit)

The built-in video card takes a lot of RAM (2 GB), how can I change this?

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, that is not possible.

 

The notebook was intentionally engineered that way.

 

HP released this document a while back, which explains the memory shortage.

 

Your notebook's model series is on the list.

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD Athlon/Ryzen 3xxx processors, such as your model.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

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