• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-13-2020 06:23 AM

HP Recommended
Product: Hp omen
Operating System: Microsoft Windows 10 (64-bit)

A5BD93B9-BF4F-4249-9746-BD11AB8B4C95.jpeg

 

I have this problem that’s keeps occurring and I don’t know how to fix it, I tried so many methods such as using the command prompt, usb recovery, or forcing it and everytime i do it a message appears saying “there was a problem resetting this pc. No changes were made” I feel like it’s saying this because I have a certain file installed, idk please help. 

1 REPLY 1

‎11-23-2020 03:59 PM

HP Recommended

@AkansaZ182

 

I reviewed your post and I understand that you are facing issues resetting your PC.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you perform a recovery on the computer following the steps in the below article and check whether the issue is resolved.

 

https://support.hp.com/in-en/document/c06162205

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.