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Anton1005
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SR04XL 70.07Wh battery

HP Recommended
HP Omen 15-dc0805no
Microsoft Windows 10 (64-bit)

I am buying a new battery for my laptop, because i think its swollen. Before i buy i just wanna quickly ask that is it normal that i can see all 4 cells on the battery. All 4 cells are like a 5mm up from the normal level. In some photos or videos it looks the same as mine, like here https://www.youtube.com/watch?v=OB1c9EVswX8 And in some photos its just leveled. Pls respond fast.

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Anton1005
Author
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Message 2 of 3
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HP Recommended

Okay i think its not supposed to look like that, but pls if you know a website you can buy a battery for this reliably tell me. Can't find anything that looks like you could trust them.

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The_Fossette
HP Support Agent
HP Support Agent
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Message 3 of 3
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HP Recommended

@Anton1005

 

I reviewed your post and I understand that you are looking for a replacement battery for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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