-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- SR04XL 70.07Wh battery

Create an account on the HP Community to personalize your profile and ask a question
11-30-2020 03:53 AM
I am buying a new battery for my laptop, because i think its swollen. Before i buy i just wanna quickly ask that is it normal that i can see all 4 cells on the battery. All 4 cells are like a 5mm up from the normal level. In some photos or videos it looks the same as mine, like here https://www.youtube.com/watch?v=OB1c9EVswX8 And in some photos its just leveled. Pls respond fast.
12-01-2020 03:12 PM
I reviewed your post and I understand that you are looking for a replacement battery for your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you with the available service options for your computer.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee