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‎01-10-2021 12:42 PM

HP Recommended
Product: HP Omen 15-dc0001la
Operating System: Microsoft Windows 10 (64-bit)

Hey, so I recently bought an used intel H10 yo use it as my OS drive and have the 1tb HDD as my games and music drive. Problem is after I cloned it with the Macrium reflect in WinPE on an usb drive I'm unable to boot from any of the 2 drives.

I have used just about every tutorial's fix in the entire internet and not a single thing has worked for me. I think the problem derives from having intel rst installed as it came out of the box. But I could be wrong, I honestly don't know. Any advice on how to fix this? I would appreciate every single solution y'all could give me. Thanks!

3 REPLIES 3

‎01-10-2021 07:14 PM

HP Recommended

@moth17 , welcome to the Community.

 

This is extremely new technology.  I believe that you will get the best help by contacting Intel's Tech Support.  They are the experts on their products.  Here is an Intel article explaining the drive: https://www.intel.com/content/www/us/en/products/docs/memory-storage/optane-memory/optane-memory-h10...

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎01-10-2021 07:18 PM

HP Recommended

Alright I'll give their support a try. Thanks!

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‎01-10-2021 07:28 PM

HP Recommended

You are welcome, @moth17!

 

If it wouldn't be too much trouble, I would appreciate hearing what they have to say.  As I stated, this is extremely new technology and using Optane memory in a way that I am not familiar.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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