• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-22-2024 05:04 AM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F2AV)
Operating System: Microsoft Windows 10 (64-bit)

I recently bought a Samsung 990 Pro SSD (PCIe 4.0 NVMe M.2) for my laptop (Omen 15 R7 5800H, RTX 3060, 2021), but the sequential read and write speeds do not seem to reach as advertised (7000+ Mbps). Instead, I get ~3500 Mbps. Now, I have tried setting the SSD to performance mode, but the speed remains the same.

So, I'm wondering if the slots provided in my laptop are not compatible with the SSD.

Could someone please help me with this?

Thank you.

Category:
1 REPLY 1

‎01-22-2024 07:01 AM

HP Recommended

Your SSD is working fine.

 

The problem is your notebook's M.2 slot is only PCIe gen 3.0, so a PCIe Gen 4.0 SSD will not run at its maximum advertised read/write speeds.

 

The AMD Ryzen R7 5800H motherboard is PCIe Gen 3.0 as you can see from the specs below:

 

AMD Ryzen™ 7 5800H Mobile Processor| AMD

 

This chart shows the maximum possible transfer speeds from the various PCIe generations:

 

PCIe Speeds and Limitations | Crucial.com

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.