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- Screen flickering or shutting down

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05-21-2025 09:51 AM
My pc is closing itself while im using it its screen flickering and my mouses lights are going off or shutting down it never had this before its been 1 year from now on that i got this pc i been using it good and well idk why but it started closing itself and it says input (INPUT_SUPPRESS_REQUEST=0) on event tracker
05-22-2025 05:14 PM
@Vexen, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Update Drivers
Update graphics and chipset drivers via Device Manager or HP Support Assistant.
Run System File Check
Open Command Prompt (Admin) and type: sfc /scannow
Check Power Settings
Adjust power settings in Settings > System > Power & Battery. Make sure it's not set to turn off too soon.
Check battery health using the battery report command: powercfg /batteryreport
Run Memory Test
Open Windows Memory Diagnostic and run a memory check.
Check for Malware
Run a full scan with Windows Defender or another antivirus tool.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee