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HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Microsoft Windows 11

Since the last Windows update, the screen goes black for a split second and this persists very often (around every minute), even when I do a restart. Sometimes this issue stops by itself and at other instances this doesn't occur at all. 

3 REPLIES 3
HP Recommended

@bjeridefit55 

 

Welcome to the HP support community.

 

I understand that your notebook screen goes blank, I am glad to assist you.

Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

 

  • HPSA will automatically search for all the latest drivers for your Notebook
  • Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  • Click Updates in the My notebook pane
  • Click Check for updates and messages to scan for new updates.
  •  Updates list in HP Support Center
  • Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  • Click the update name for a description, version number, and file size.
  • Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

  • Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thanks for the reply, but surprisingly the issue seems not to occur anymore hopefully. If it will reoccur, I’ll make sure to follow your recommendations. Thank you 

HP Recommended

@bjeridefit55

 

Good to know that issue is resolved.

Feel free to contact us in the future if you n eed any assistance.

Sandytechy20
I am an HP Employee

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