-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- Re: Screen is not turning on

Create an account on the HP Community to personalize your profile and ask a question
11-09-2024 09:30 AM
Without any reason, my laptop's screen is not turning on. Fans, keyboard or anything else is not working when I push the power button, but power button is giving light like 5 seconds long. Then it going out. Everytime I push the button it repeats and the screen is not showing up. Also the charge light is working when I am charging the laptop, I charged it until it turns white but the same process repeats.
11-12-2024 03:42 AM
Hi @iremnehir1_ ,
Welcome to the HP Support Community.
I'd be glad to help you!
I'm really sorry to hear your laptop isn’t starting up—it must be incredibly frustrating, especially with no clear reason why it's happening.
CAUTION: If your computer does not turn on, wait at least 5 minutes before troubleshooting the computer. Your computer might be installing an update for Windows or the BIOS or detecting new hardware. During this update process, you can expect the screen to be blank for several minutes. It might damage the computer if this process is interrupted. Do not turn off or unplug the computer during the update process.
Remove discs and devices and perform a hard reset
To determine whether you need to contact HP or troubleshoot startup issues, perform a hard reset.
Note: A hard reset does not affect data saved on your computer.
- Turn off the computer.
- Disconnect the AC adapter.
- Remove any discs from the disc drive.
- Remove memory cards from the card reader slot.
- Disconnect all nonessential devices such as printers, scanners, external hard drives, and USB flash drives.
Note: Do not disconnect your mouse, keyboard, or monitor.
- With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.
- Reconnect the AC adapter, and then turn on the computer.
Note: Be sure that you use the AC adapter that was shipped with the computer.
Click here for further assistance.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee