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‎11-19-2018 12:29 AM

HP Recommended
Product: OMEN by HP 17-an108nc
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone . I bought a new notebook (hp omen 17) few days ago. The issue is , white spots began to show on the screen (pictures down below) - when the backround is white or shining u can barely see them , but if it gets little darker is very visible. If you can give me any advice how to fix this i would be glad.

 

46419014_350169645790814_8903967933370204160_n.jpg46454456_300662154109561_5833798389610840064_n.jpg46489603_223778581673818_2093446091763613696_n.jpg

2 REPLIES 2

‎11-19-2018 09:26 PM

HP Recommended

Hello @Minko_

 

That looks like edge bleed. You can contact HP Support for a warranty issue and discuss it with them, or take it back to the store you purchased from for an exchange.

 

Contact HP Worldwide | HP® Official Site

Choose the country you are in, then choose Support and follow the prompts.
NOTE: Options and hours of operation vary between countries.

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‎11-19-2018 10:38 PM

HP Recommended

Yep that is backlight bleed for sure... Its part of the wonders of laptops, Some have a ton and some dont have any.. Its a matter of luck... Sadly for a lot of brands this is considered normal to a certain degree. I would say yours is above average backlight bleed.

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